:root{
  --bg:#E8EBED; --surface:#FFFFFF; --ink:#18222D; --muted:#5B6773; --line:#CDD3D8;
  --amber:#F2B705; --amber-ink:#2A2100; --red:#C2321D; --red-soft:#FBE6E2; --ok:#2F7D4F; --ok-soft:#E1F2E7;
  --sign:#18222D; --sign-ink:#F4F6F7; --sign-muted:#B9C3CB;
  --display:"Barlow Condensed","Arial Narrow",Arial,sans-serif;
  --body:"Barlow",system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;
  box-sizing:border-box;
  padding-top:env(safe-area-inset-top,0px); padding-bottom:env(safe-area-inset-bottom,0px);
}
@media (prefers-color-scheme:dark){ :root:not([data-theme="light"]){
  --bg:#12181E; --surface:#1B232B; --ink:#E7ECEF; --muted:#9AA6B1; --line:#2C3741;
  --red:#F06A52; --red-soft:#3A1F1A; --ok:#5DC48A; --ok-soft:#1A3326; --sign:#0C1115;
}}
:root[data-theme="dark"]{
  --bg:#12181E; --surface:#1B232B; --ink:#E7ECEF; --muted:#9AA6B1; --line:#2C3741;
  --red:#F06A52; --red-soft:#3A1F1A; --ok:#5DC48A; --ok-soft:#1A3326; --sign:#0C1115;
}
*,*::before,*::after{box-sizing:inherit}
html{scroll-padding-top:env(safe-area-inset-top,0px)}
body{margin:0;background:var(--bg);color:var(--ink);font:400 16px/1.5 var(--body);-webkit-font-smoothing:antialiased}
button,input,select,textarea{font:inherit;color:inherit}
a{color:inherit}
:focus-visible{outline:3px solid var(--amber);outline-offset:2px}
.wrap{max-width:980px;margin:0 auto;padding:0 18px}
.totem{background:var(--sign);color:var(--sign-ink);padding:18px 0 30px;border-bottom:8px solid var(--amber)}
.totem.slim{padding-bottom:18px}
.brand{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.logo{font:800 26px/1 var(--display);letter-spacing:.01em;display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--sign-ink)}
.logo i{display:inline-grid;place-items:center;width:34px;height:34px;background:var(--amber);color:var(--amber-ink);border-radius:6px;font-style:normal;font-size:20px}
.nav{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.linkbtn{background:none;border:0;color:var(--sign-muted);cursor:pointer;padding:8px 6px;font-weight:600}
.linkbtn:hover{color:var(--sign-ink)}
.btn{border:0;border-radius:8px;padding:11px 18px;font:700 17px/1 var(--display);letter-spacing:.02em;cursor:pointer;text-decoration:none;display:inline-block}
.btn-amber{background:var(--amber);color:var(--amber-ink)}
.btn-amber:hover{filter:brightness(1.06)}
.btn-ghost{background:transparent;border:1.5px solid var(--line);color:var(--ink)}
.btn-ok{background:var(--ok);color:#fff}
.btn-danger{background:transparent;color:var(--red);border:1.5px solid currentColor}
.btn[disabled]{opacity:.5;cursor:not-allowed}
h1{font:700 clamp(34px,6vw,58px)/.98 var(--display);margin:26px 0 8px;max-width:16ch}
.lede{color:var(--sign-muted);margin:0 0 20px;max-width:60ch}
.search{display:flex;background:var(--surface);border-radius:10px;overflow:hidden;box-shadow:0 0 0 4px rgba(242,183,5,.35)}
.search input{flex:1;min-width:0;border:0;background:transparent;padding:16px 18px;font-size:19px;color:var(--ink)}
.search input:focus{outline:none}
.search button{border-radius:0}
.hint{color:#9AA6B1;font-size:14px;margin-top:10px}
.stats{display:flex;gap:28px;flex-wrap:wrap;padding:18px 0 4px}
.stat b{display:block;font:700 30px/1 var(--display)}
.stat span{color:var(--muted);font-size:14px}
.chips{display:flex;gap:8px;overflow-x:auto;padding:14px 0 6px;scrollbar-width:none}
.chip{flex:none;border:1.5px solid var(--line);background:var(--surface);border-radius:999px;padding:6px 13px;font-size:14px;cursor:pointer;white-space:nowrap}
.chip[aria-pressed="true"]{background:var(--ink);color:var(--bg);border-color:var(--ink)}
.section-title{font:700 22px/1.1 var(--display);margin:22px 0 12px}
.list{display:grid;gap:12px;padding-bottom:40px}
.card{background:var(--surface);border:1px solid var(--line);border-left:6px solid var(--amber);border-radius:10px;padding:16px 18px}
.card.high{border-left-color:var(--red)}
.card.clear{border-left-color:var(--ok)}
.card-head{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;flex-wrap:wrap}
.who{font:700 24px/1.05 var(--display)}
.co{color:var(--muted);font-size:15px}
.badge{font:700 14px/1 var(--display);letter-spacing:.03em;padding:6px 10px;border-radius:6px;background:#FFF3C4;color:#5A4500;white-space:nowrap}
.badge.high{background:var(--red-soft);color:var(--red)}
.badge.ok{background:var(--ok-soft);color:var(--ok)}
.meta{display:flex;flex-wrap:wrap;gap:6px 18px;margin:10px 0 4px;font-size:15px}
.meta span{color:var(--muted)}
.meta strong{font-weight:600}
details{margin-top:8px}
summary{cursor:pointer;font-weight:600;font-size:15px}
.report{border-top:1px dashed var(--line);padding:12px 0 4px;margin-top:10px}
.report:first-of-type{border-top:0}
.tag{display:inline-block;font-size:13px;font-weight:600;background:var(--bg);border-radius:5px;padding:2px 8px;margin:0 6px 4px 0}
.report p{margin:8px 0;white-space:pre-wrap;overflow-wrap:anywhere}
.small{font-size:14px;color:var(--muted)}
.row-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}
.row-actions .btn{font-size:15px;padding:8px 12px}
.ev{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px}
.ev a{font-size:14px}
.ev img{width:72px;height:72px;object-fit:cover;border-radius:6px;border:1px solid var(--line)}
.empty{background:var(--surface);border:1.5px dashed var(--line);border-radius:10px;padding:28px;text-align:center}
.empty p{margin:0 0 14px;color:var(--muted)}
footer{border-top:1px solid var(--line);padding:22px 0 40px;color:var(--muted);font-size:14px}
footer p{margin:0 0 8px;max-width:70ch}
dialog{border:0;padding:0;border-radius:14px;width:min(640px,calc(100% - 20px));max-height:calc(100% - 40px);background:var(--surface);color:var(--ink)}
dialog::backdrop{background:rgba(10,15,20,.6)}
.sheet-head{position:sticky;top:0;background:var(--sign);color:var(--sign-ink);padding:16px 20px;display:flex;justify-content:space-between;align-items:center;z-index:2}
.sheet-head h2{font:700 26px/1 var(--display);margin:0}
.x{background:none;border:0;color:inherit;font-size:28px;line-height:1;cursor:pointer}
.sheet-body{padding:18px 20px 22px;display:grid;gap:14px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:14px}
@media (max-width:560px){.grid2{grid-template-columns:1fr}}
label{display:grid;gap:5px;font-weight:600;font-size:15px}
.req{color:var(--red)}
input[type=text],input[type=tel],input[type=email],input[type=number],input[type=date],select,textarea{width:100%;border:1.5px solid var(--line);background:var(--bg);border-radius:8px;padding:10px 12px;font-weight:400}
textarea{min-height:110px;resize:vertical}
.check{display:flex;gap:10px;align-items:flex-start;font-weight:500}
.check input{margin-top:4px;width:18px;height:18px;flex:none}
.fieldset-title{font:700 18px/1 var(--display);margin:6px 0 -4px;color:var(--muted)}
.err{color:var(--red);font-size:14px;min-height:1em}
.note{background:var(--bg);border-radius:8px;padding:12px 14px;font-size:15px}
.toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--ink);color:var(--bg);padding:12px 18px;border-radius:8px;font-weight:600;opacity:0;pointer-events:none;transition:opacity .2s;z-index:50;max-width:90vw}
.toast.on{opacity:1}
.tabs{display:flex;gap:8px;margin:18px 0 4px;flex-wrap:wrap}
.prose{max-width:72ch;padding:10px 0 50px}
.prose h2{font:700 24px/1.1 var(--display);margin:28px 0 8px}
@media (prefers-reduced-motion:reduce){*{transition:none!important}}
[hidden]{display:none!important}
.who-box{border-left:4px solid var(--amber);background:var(--bg);border-radius:8px;padding:12px 14px}
.who-box-title{font:700 20px/1.1 var(--display);margin-bottom:4px}
.badge.good{background:var(--ok-soft);color:var(--ok)}
.card.good{border-left-color:var(--ok)}
.card.mixed{border-left-color:var(--amber)}
.badges{display:flex;gap:6px;flex-wrap:wrap;justify-content:flex-end}
.tag.good{background:var(--ok-soft);color:var(--ok)}
.tag.bad{background:var(--red-soft);color:var(--red)}
.stars{color:#E0A100;letter-spacing:1px}
.mode{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.mode button{border:2px solid var(--line);background:var(--bg);border-radius:10px;padding:14px 10px;cursor:pointer;font:700 19px/1.1 var(--display);color:var(--ink)}
.mode button small{display:block;font:500 13px/1.3 var(--body);color:var(--muted);margin-top:4px}
.mode button[aria-pressed="true"][data-tipo="queja"]{border-color:var(--red);background:var(--red-soft)}
.mode button[aria-pressed="true"][data-tipo="recomendacion"]{border-color:var(--ok);background:var(--ok-soft)}
.rate{display:flex;gap:4px}
.rate button{background:none;border:0;font-size:34px;line-height:1;cursor:pointer;color:var(--line);padding:0 2px}
.rate button.on{color:#E0A100}
.work{margin:6px 0 0;font-weight:600}
.hero-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:14px}
.btn-good{background:var(--ok);color:#fff}
.btn-sign{background:transparent;border:1.5px solid #4A5866;color:var(--sign-ink)}